Facility

Overview

A safe, fun, and relaxed environment.

Jet Pet Resort is committed to excellence in every aspect of our service and that includes a carefully designed, premium facility that reflects the safe, fun, and relaxed environment we provide our pet guests.

Our resort grounds were built with safety as a priority, as well as how our suites and play areas are laid out to reduce anxiety and minimize unnecessary stimulation in order to provide the best stay for your pet. Featuring 15,000 square feet of indoor and outdoor boarding, courtyards, lounges, and spa amenities, Jet Pet Resort caters to every pet.

Resort Features

  • 8,000 square foot interior featuring private suites, courtyards, lounges, and spa amenities.
  • 6:30am – 10:00pm drop-off and pick-up time frame: the longest, most convenient in Vancouver.
  • A central courtyard complete with plenty of dog toys for all breeds and needs, as well as customized play equipment.
  • Two outdoor courtyards feature plenty of running space, pools (seasonal), misters, and climbing frames.
  • A state-of-the-art central air cleaning system that allows us to clean, sanitize, and deodorize our entire facility 100% chemical- and scent-free. We are the only pet boarding facility to utilize the Lotus Pro system in Canada. The Lotus Pro is the most technologically advanced cleaning system to transform ordinary tap water into the most effective natural commercial cleaner by infusing it with ozone.
  • We’re connected: day lounges feature plasma TVs, and select suites offer web cams that allow you access to your pet while you’re away.
  • Jet Pet runs on SalesForce, the largest and most successful Customer Relationship Management (CRM) in the world. It is a customized database platform that allows us to tailor every stay to individual needs by tracking all of our pet guests’ requirements, and offer pet parents a complete report at Check Out so you’ll never miss a beat.
  • A separate Cat Lounge full of scratching posts, toys, and a plasma TV to complement our private cat suites. 62 Private Dog and Cat suites.
  • Fully equipped, state-of-the-art Pet Spaw offering a tranquil oasis for baths, shampoos, and pampering.
  • A fully outfitted kitchen that caters to individual dietary needs and preference.

Our Complete Care Philosophy

We aim to provide a fun, safe, and personalized experience for your furry family member. The Jet Pet team is staffed with professionals who are highly trained to ensure the quality care of your pet, as if they were our own.

Our 5-star facility caters to cats and dogs of all shapes, sizes and temperament. Each pet guest is treated as an individual and we know how to entertain all personality types, from the relaxed cats and shy canines, to the playful puppies and energetic dogs. We can anticipate when nap times are needed, fetch is a necessity, and when some pets just need that little bit of extra TLC to settle in. We are used to hand feeding, grooming, cuddles, games, and simply going the extra mile to make them feel at home; because we believe they should enjoy their time away, just as much as you.

To this extent, the relationships we form with our clients and their pets are at the heart of what makes Jet Pet Resort a community leader in pet care. We recognize that caring for the family pet is a privilege that comes with great responsibility, and we continually strive to offer care that promotes their well-being, and your peace of mind.

See Safety & Sustainability

Used Jet Pet Resort last weekend and this is the first time in 12 years my Chihuahua was happy while I was away on vacation!
– Virginia Ram Prasad

Our Gallery

Take a few moments to peruse our photo gallery and see for yourself!

Reserve Your Pet’s Room!

Call 604-238-7387   or   Start Application Form