About

Our Team

Professional.
Über love of pets.

At Jet Pet Resort, we only hire animal-loving, skilled pet care specialists who offer our guests the best care possible with integrity and professionalism. Our team is selected from a highly competitive vetting process. We continually offer on-the-job training as advancements are made in the pet care industry to ensure we can offer you a premium experience, and your pet an unforgettable stay.

Our Team

Anna
Manager

Born and raised in Vancouver with strong Irish and Scottish heritage, Anna’s been part of the pet health industry for over 30 years with experience as a certified professional pet food nutritionist. She is partial to giant dog breeds and brings her unique decade-plus experience in natural pet health to help nourish our Jet Pet guests to live their best furry lives while in our care!

Jack
Assistant Manager

Jack’s love of animals stems from fostering sick and abandoned kittens in Dublin, creating an unbreakable bond with nature and strengthening his passion to follow a career with pets. Through Jet Pet, Jack has earned both human and pet first aid qualifications, as well as a swift jump into a senior role. He brings his strong work ethic and positive outlook onto the job every day as Assistant Manager. Getting to spend so much time with animals and finding a second family with Jet Pet means nothing less than everything to Jack, as a proud and devoted member of the team.

Fay
Owner/Director of Operations

Fay has always been an animal lover and being with them is where she is most happy.

Trained at University College Dublin, Ireland as a Veterinary Technician, she became the Practice Manager of a busy City Centre Veterinary group in Dublin, and frequently volunteered with animal organizations. Fay moved to Vancouver in 2014 where she joined the Jet Pet team with its new ownership and is enjoying the change in career. She always knew she would work with animals; she especially enjoys dog training. Delighted to be a part of the Jet Pet team, Fay is determined to provide the best care for all of her guests.

Gaurav
Lead Pet Specialist

Finding his way to Vancouver from India to pursue his master’s degree, Gaurav is thrilled to have found family through Jet Pet. Gaurav’s passion for working with our furry Jet Pet guests is evident through their tail wags and enthusiasm when in his care. In his free time, Gaurav explores the beautiful sights of the Lower Mainland and loves to cook traditional Indian food.

Sila
Inside Sales

Coming to join the Jet Pet crew from Turkey, “the land of stray cats” as she calls it, her experience caring for unwanted animals makes Sila a compassionate caregiver at Jet Pet. Vegan because she believes in protecting all animals, Sila enjoys writing, walking along the beach, and swimming in the lakes of Northern BC in her spare time.

Jemuel
Pet Specialist

Born and raised in the island nation of the Philippines, Jemuel spent his life surrounded by farm animals to dogs and cats, fascinated with how much dogs can make our lives happier, and even easier in some cases! His favourite breed is Huskies, having three of his own, lovingly describing them as “a battery-wrapped ball of fur.” He joined the Jet Pet team to support his wife’s studies in Canada and loves to fish, play video games, and try out new flavours of food from different cultures.

Neelam
Pet Specialist

Neelam came to Canada from Fiji in search of better opportunities in the pet industry. She believes working with animals is fun and incredibly rewarding, making her a paw-fect fit at Jet Pet Resort. Neelam has volunteered in rescue shelters and worked in veterinary clinics, graduating with a bachelor’s in veterinary science and animal husbandry in 2022.

Wynn
Pet Specialist

Wynn is originally from the Philippines and now resides in North Vancouver. A lifelong animal lover, they grew up with pets including a Shih Tzu named Mike and a beloved Japanese Spitz named Jasper, who passed away two years ago. Wynn treats every animal like family and is known for being reliable and always ready to help.

Rikanne
Pet Specialist

Hailing from Saint Lucia, Rikanne shares her life with an Akita mix named Chexy. Her love for animals began in childhood with her poodle, Chewy, who has since passed. She finds joy and spontaneity in the company of animals, believing they make life brighter and more meaningful.

Emily
Pet Specialist

Originally from England, Emily moved to Canada nine years ago. She grew up with two family dogs—a black lab and an American Eskimo, one of whom was a rescue. She now has a husky puppy of her own and brings years of personal experience and affection for animals to her role at the Den.

Jazmine
Pet Specialist

After relocating from Toronto in search of a slower-paced, nature-filled life, Jazmine has embraced a love for animals in all forms. Growing up with a Jack Russell–Shih Tzu mix, and later becoming a devoted cat person after rescuing a black kitten, Jazmine cherishes the unique, unconditional love animals give—calling it unlike anything else on Earth.

Akki
Pet Specialist

Akki is originally from India and came to Vancouver to pursue a career in law. Back home, she dedicated herself to caring for stray dogs and cats and is now a proud pet parent to two cats. For Akki, animals are a perfect blend of therapy, entertainment, and cuddle buddies—all in one.

Jessie
Pet Specialist

Jessie is First Nations from the Musqueam community and was born in Prince George. Growing up, she had a variety of pets including cats, dogs, and hamsters. She values animals for their unconditional love, warmth, snuggles, and the genuine friendships they offer.

Really amazing people working here. I’ve never seen my little guy run to people like that. They really took the time to get to know him and they always take super good care of him.
– Stephan Rourke-Frew