Our Team

Über love of pets.

At Jet Pet Resort, we only hire animal-loving, skilled pet care specialists who offer our guests the best care possible with integrity and professionalism. Our team is selected from a highly competitive vetting process. We continually offer on-the-job training as advancements are made in the pet care industry to ensure we can offer you a premium experience, and your pet an unforgettable stay.

Our Team


Jack’s love of animals stems from fostering sick and abandoned kittens in Dublin, creating an unbreakable bond with nature and strengthening his passion to follow a career with pets. Through Jet Pet, Jack has earned both human and pet first aid qualifications, as well as a swift jump into a senior role. He brings his strong work ethic and positive outlook onto the job every day as Assistant Manager. Getting to spend so much time with animals and finding a second family with Jet Pet means nothing less than everything to Jack, as a proud and devoted member of the team.

Owner/Director of Operations

Fay has always been an animal lover and being with them is where she is most happy.

Trained at University College Dublin, Ireland as a Veterinary Technician, she became the Practice Manager of a busy City Centre Veterinary group in Dublin, and frequently volunteered with animal organizations. Fay moved to Vancouver in 2014 where she joined the Jet Pet team with its new ownership and is enjoying the change in career. She always knew she would work with animals; she especially enjoys dog training. Delighted to be a part of the Jet Pet team, Fay is determined to provide the best care for all of her guests.

Training and Culture Manager

Kate fell in love with dogs after the first pet joined the family when she was younger, a Golden Retriever named Calvin. She’s spent the past seven years working with dogs and rescued her own pup, a Jack Russel cross named Pibbs, through Jet Pet. Kate is Pet First Aid certified and a committed part of the Jet Pet team as a Senior Lead Pet Specialist, who strives to make every guest visit exceptional.

Pet Specialist

Since starting at Jet Pet while she was still finishing high school, Mary has added numerous skills to her resume: Exceptional customer service, multi-tasking, and working with different breeds. One of her favourite parts of the job is learning the different canine personalities and how to make the most of their day based on their different needs. When she’s not working to ensure Jet Pet guests are having their best stay yet, she’s caring for her own pets at home—including three chickens!

Pet Specialist

Helena’s love for animals has extended to fostering numerous rescue dogs over the years and finding them forever homes. Grateful for the unconditional love and lack of judgement that animals offer, Helena is thrilled to pay it back as a Pet Specialist on the North Shore team, providing the utmost care for our furry guests.

Pet Specialist

Santiago’s gentle and careful approach is both comforting and reassuring to our four-legged guests, for who he provides a safe and playful environment at Jet Pet North Shore. His dedication and passion for providing love and care to our four-legged guests is reciprocated in cuddles for which he’s forever grateful.

Pet Specialist

From caring for the animals on his family’s farm growing up to the responsibility of pet ownership as he got older, to caring for all the pet guests at Jet Pet North Shore, Simran’s passion lies with ensuring the wellbeing and happiness of the animals in his care; making him a natural Pet Specialist.

Pet Specialist

Growing up on a farm around lots of dogs instilled the desire to work in the pet care industry in Jessica from a very young age. As soon as she was old enough, Jessica went to work on a wildlife farm, and now spends her days caring for Jet Pet’s four-legged guests; though she misses her six dogs back home in Ireland very much!

Pet Specialist

Making the journey from India to Vancouver in pursuit of his Masters’ Degree, Guarav is thrilled to find his family at Jet Pet, where he’s become passionate about making our pet guests happy. When not working or studying, Guarav enjoys exploring the beautiful sights around the Lower Mainland and cooking traditional Indian food. 

Pet Specialist

Hannah’s favourite part of caring for our furry guests is observing each pet’s unique character. Growing up with two dogs of her own, Max and Maggie, Hannah loves lavishing each pet that comes in for daycare and boarding with attention as if they were her own!

Pet Specialist

Passionate about dogs, Katrina has trained her own two since they were puppies, taking part in agility and training courses. Katrina is thrilled to be part of the Jet Pet North Shore team, bringing that same passion and level of attention to detail to her work with each of our pet guests.

Pet Specialist

Born and raised in London, Ontario, this Eastern Canada transplant has always loved animals; especially his own dog, Roman. Now a dedicated Pet Specialist at Jet Pet North Shore, Luis finds joy in caring for our four-legged guests, ensuring their stay with us is always the best it can be.

Really amazing people working here. I’ve never seen my little guy run to people like that. They really took the time to get to know him and they always take super good care of him.
– Stephan Rourke-Frew