About

Our Team

Professional.
Über love of pets.

At Jet Pet Resort, we only hire animal-loving, skilled pet care specialists who offer our guests the best care possible with integrity and professionalism. Our team is selected from a highly competitive vetting process. We continually offer on-the-job training as advancements are made in the pet care industry to ensure we can offer you a premium experience, and your pet an unforgettable stay.

Our Team

Fay Egan
Owner/Director of Operations

Fay has always been an animal lover and being with them is where she is most happy.

Trained at University College Dublin, Ireland as a Veterinary Technician, she became the Practice Manager of a busy City Centre Veterinary group in Dublin, and frequently volunteered with animal organizations. Fay moved to Vancouver in 2014 where she joined the Jet Pet team with its new ownership and is enjoying the change in career. She always knew she would work with animals; she especially enjoys dog training. Delighted to be a part of the Jet Pet team, Fay is determined to provide the best care for all of her guests.

Diana Smith
Inside Sales

To Diana, animals have always been family. Growing up, Diana counted her pets as her brothers and sisters — now, she thinks of them as her kids! When she’s not caring for the amazing pet guests at Jet Pet Olympic Village, Diana spends her free time with her own fur babies: Sam and Teddy.

Laura Fox
Pet Specialist

Growing up in Ireland, Laura’s companion was a Red Setter named Ruby. She naturally chose a career caring for animals after volunteering for the animal shelter in Grand Cayman where she once lived. At Jet Pet Laura enjoys interacting with pets and their owners, and is certified in Pet First Aid. Laura loves caring for all of our animal guests, and looks forward to being a part of the continued success of Jet Pet.

Vivi Speck
Pet Specialist

Growing up around cats made Viana an absolute animal lover; happiest when sharing a cuddle and creating emotional bonds with the animals in her life. Viana’s experience volunteering in animal rescue and dog walking at pet shelters facilitates her love of learning about how to cater to different animal needs and personalities, so she can give our furry guests the best possible care!

Terilyn Olver
Pet Specialist

Terilyn adores animals and always knew she’d find a career working with them, along with being a pet parent herself. Graduating from Vancouver’s Granville College with a Veterinary Technician Assistant diploma, Terilyn worked at a vet clinic before joining the Jet Pet Olympic Village team where she’s excited to be sharing her love and care with our furry guests.

Mark Janssen
Pet Specialist

A long-time resident of Vancouver’s West End, Mark’s affinity for dogs led to participation in numerous BC SPCA fundraisers and his very own pet, a Calico cat named Doris. Mark is certified in Pet First Aid and has studied Pet Nutrition at the University of California, making him Jet Pet Olympic Village’s go-to guy for pet guests’ health and safety.

Maeve Griffin
Pet Specialist

With a childhood spent on the family farm, Maeve grew up with a deep love and respect for animals of all kinds. Maeve volunteered with the Irish Guide Dogs for the Blind, giving her a unique appreciation for the role our four-legged companions can play in daily life. As a part of the Jet Pet Olympic Village team, Maeve is thrilled to be expanding on her experiences and building lasting friendships with our cherished pet guests.

Kelly O’Connor
Pet Specialist

From hamsters to horses, Kelly has years of experience handling creatures great and small, and lives with two handsome tabbies. Growing up in the country sparked her interest in wildlife and led to a Bachelor of Science in Biology, along with work experience in veterinary clinics and animal rescue. Kelly has volunteered with the Wildlife Rescue Association of BC and VOKRA. She’s now excited to be working in the fun and compassionate Jet Pet environment!

Soomin Cho
Pet Specialist

Soomin has a huge affection for all kinds of animals, especially her two cats Toby and Mozzi. She is currently pursuing a bachelor’s degree in biological sciences and hopes to one day care for animals as a veterinarian. Working at Jet Pet always fills her with excitement and she loves meeting and spending time with each and every one of your fuzzy friends!

Sarah Harlow
Pet Specialist

Sarah is thrilled to be a part of the animal-loving Jet Pet Olympic Village Team. When she’s not busy ensuring all of her furry clients’ needs are being met, Sarah can be found spending time with her family that includes a rescue dog from Mexico, Katy, and her daughter’s rescue kitten Sparky. Sarah is also secretly addicted to vet shows on Animal Planet!

Rosie Flynn
Pet Specialist

Rosie spent her childhood looking after horses, cows, sheep, goats and plenty of dogs! Growing up on a farm in Australia cemented her love of animals, and over the years Rosie fostered many cats and dogs; even rehabilitating a baby kangaroo. Rosie is proud to be part of the Jet Pet Olympic Village family where she can work hands-on with the furry, four-legged pet guests.

Really amazing people working here. I’ve never seen my little guy run to people like that. They really took the time to get to know him and they always take super good care of him.
– Stephan Rourke-Frew